1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, company name, job title.
• Account Information: Login credentials, user preferences, and settings.
• Payment Information: Credit/debit card details and billing information (processed via secure third-party payment gateways).
• Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, and other diagnostic data.
• Cookies and Tracking Technologies: To enhance user experience and analyze usage patterns.

2. How We Use Your Information

We use the collected information for various purposes, including:

• To provide and maintain our services.
• To process transactions and send related information.
• To manage user accounts and provide customer support.
• To analyze usage and improve our services.
• To send promotional communications (with your consent).
• To comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf.
• Legal Requirements: If required by law or in response to valid requests by public authorities.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access to the personal information we hold about you.
• Request correction or deletion of your personal information.
• Object to or restrict processing of your personal information.
• Data portability.
• Withdraw consent at any time.

To exercise these rights, please contact us at connect@1matrix.io.

7. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

8. Third-Party Links

Our service may contain links to other websites. We are not responsible for the privacy practices of such sites. We encourage you to read their privacy policies.

9. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: connect@1matrix.io
• Phone: +91-784 006 0066
• Address: 1ST FLOOR, HOUSE NO 55 OLD NO 2012 PLOT NO 2, BLK WZ SIRI NAGAR, SHAKUR BASTI NEAR MCD SCHOOL, NORTH WEST DELHI, 110034